Refund Policy

Noida Car Care is committed to delivering quality automotive services. This policy explains our terms regarding refunds and service warranties.

1. Service Inspection Terms

All vehicles are inspected before any repair work begins. Customers are informed about identified issues and estimated costs prior to repair.

2. Repair Approval Process

No repair work commences without explicit customer approval — verbal, written, or via WhatsApp/phone confirmation.

3. Refund Eligibility

Refunds may be considered when a paid service was not delivered, was incorrectly performed, or where genuine workmanship defects are identified within the warranty period.

4. Warranty Conditions

Workmanship warranty terms apply per service type. Spare-part warranties follow the original manufacturer's policy.

5. Non-Refundable Services

Consumables (oils, filters, cleaning materials), diagnostic charges, and completed cosmetic services (detailing, ceramic coating, denting & painting) are non-refundable once delivered.

6. Customer Responsibilities

Customers must collect their vehicle on the agreed completion date and report any concerns within 48 hours of delivery.

7. Resolution Procedures

Any refund or warranty claim should be raised by calling +91 9311499558 or visiting our workshop. Our team will inspect and resolve the matter promptly.

Contact

Noida Car Care
B112, Central Auto Market, Block B, Sector 16, Noida, Uttar Pradesh 201301
Phone: +91 9311499558